1. Definitions
1.1 “Client” refers to the individual or entity requesting services from the Company.
1.2 “Cargo” refers to the goods or items transported by the Company.
1.3 “Services” refers to air freight, ocean freight, warehousing, trucking, custom clearing, logistics, and related offerings provided by the Company.

2. Services Offered
2.1 The Company provides air freight, ocean freight, warehousing, trucking, custom clearing, cargo handling and delivery services as per agreed terms with the Client.

2.2 The Company reserves the right to subcontract services to third parties where necessary.

3. Booking and Payment
3.1 Clients must provide accurate shipment details, including dimensions, weight, and destination.
3.2 Full payment or an agreed deposit must be made before shipment commences.
3.3 Payments are non-refundable except as outlined in our refund policy.

4. Prohibited Items
4.1 The Company does not accept the following items for shipment:
– Hazardous materials
– Illegal goods
– Live animals
– Perishable goods without prior arrangement
– Cash and precious stones
4.2 The Client is responsible for ensuring that all items comply with international shipping laws.

5. Liability and Insurance
5.1 The Company is not liable for:
– Delays caused by customs, weather, or external factors beyond our control.
– Loss or damage to items not insured by the Client.
5.2 Clients are encouraged to secure additional cargo insurance for high-value shipments.

6. Customs and Documentation
6.1 The Client must provide accurate and complete documentation required for customs clearance.
6.2 The Company will assist with customs clearing but is not responsible for delays or penalties due to incorrect documentation provided by the Client.

7. Delivery and Timelines
7.1 Delivery timelines are estimates and may vary due to unforeseen circumstances.
7.2 The Company will notify the Client of any significant delays.
7.3 Unclaimed cargo after 30 days of notification may be subject to storage fees or disposal.

8. Client Obligations
8.1 Clients must:
– Provide accurate shipping information.
– Package goods securely to prevent damage.
– Ensure timely payment of fees and duties.

9. Dispute Resolution
9.1 Any disputes arising from these Terms will be resolved through arbitration in [Company’s jurisdiction], in accordance with local laws.

10. Modification of Terms
10.1 The Company reserves the right to update these Terms and Conditions at any time. Clients will be notified of any significant changes.

11. Contact Information
For inquiries, please contact us at:
– Email: info@dechaser.com
– Phone: 07063806846
– Office Address: 105, Igi Olugbin St, Somolu, Lagos

By engaging the services of Foon Chaser Express Limited, you acknowledge and agree to these Terms and Conditions. Thank you for choosing us as your trusted logistics partner.